Lucy Frenette

Lucy Frenette has served McGill University for over 30 years. As Administrative Coordinator at Macdonald Campus Library, Lucy’s proactive, diligent approach to addressing the library’s needs, both internally with staff and externally with users, inspires great confidence and trust. In 2011-2012, Lucy was tasked with being the Macdonald Campus Library liaison with ICS, Ancillary Services and Xerox around the UPrint initiative. Drawing on her attention to detail and reliability, Lucy spent countless hours communicating with all parties involved in order to keep updated on new developments and directives. She produced new Library protocols, found solutions to technical problems all while steadily assisting students, faculty and her colleagues with the transition. Lucy also reorganized work and equipment space configuration for maximum efficiency. She holds a high regard for the work environment, safety and sustainability. Constant improvements are paramount, and she handles all space-related projects with rigour – from beginning to end.

Over her years at McGill, Lucy has also served as the in-house expert – the person staff and faculty members turn to for advice in a multitude of areas. She is gifted at identifying the most relevant information and communicating it concisely to her colleagues. In addition, Lucy’s breadth of experience in logistics and event planning has ensured the smooth functioning of everyday activities alongside special events and meetings.

Nominated by colleagues at McGill Library